A signed intake agreement must be on file with Dr. Kiepert Truong prior to the first paid session.


Prior to your in-person appointment, a COVID-19 waiver must be signed. Masks are encouraged when 6 ft of social distancing cannot be maintained. Please plan accordingly.


Should a session need to be cancelled by Dr. Kiepert Truong, a refund or a make up will be scheduled. If in-person appointments are unable to be held due to COVID-19 mandated restrictions, refunds will be issued for prepaid appointments, or sessions may move to a virtual environment.


AFF Learning requires 24 hours notice for cancellation of appointments. Cancellations made within 24 hours of the scheduled appointment will be charged the session fee. Emergencies will be considered, within reason.


Payment is expected to be settled by the end of the session for "a la carte" pricing. 


 Children must be fever free for 48 hours before attending a session. Children with a contagious rash, diarrhea, vomiting, pink eye, lice, Covid-19 (or who have come in contact with someone with covid),  or runny nose with discharge that is not clear should reschedule their appointments.